የክፍት ሥራ ማስታወቂያ

Jobs

August 28, 2026 August 28, 2026

New Leaf Medical Complex (NLMC) is a fast-growing, multidisciplinary healthcare institution redefining the standard of care in Ethiopia. Built on a foundation of innovation, clinical excellence, and compassion, NLMC brings together advanced medical technology and highly skilled professionals to deliver world-class, patient-centered services.

Since its establishment in 2021 as a specialized fertility center, NLMC has rapidly evolved into a full-service medical complex in 2026—offering integrated, end-to-end healthcare solutions under one roof.

Position: Call Center Agent

Qualifications & Requirements:

Diploma or Bachelor’s Degree in  Nursing, Health Officer, Health Administration, Public Health, Management, Marketing, Customer Service, or related field .

2–4 years of relevant call center, customer service, reception, or patient service experience.

Medical/healthcare institutional experience or educational background is highly preferred.

Previous experience in a hospital, medical center, clinic, or healthcare call center is an advantage.

Good understanding of basic medical terminology and healthcare services.

Excellent verbal and written communication skills.

Strong English communication skills; knowledge of Amharic and other languages is an advantage.

Good computer skills and ability to learn hospital information systems.

Ability to work under pressure and manage multiple calls efficiently.

Location : Addis Ababa

Deadline: September 26, 2026

How To Apply

Applicants are required to clearly state the  position title (Call Center Agent )  they are applying for in the subject line of the email or on the application document.

Submission Address

By Email

hr@newleaffertility.org

In Person

New Leaf Medical Complex PLC (NLMC)

Lebu, In front of Tomoca Coffee

Addis Ababa, Ethiopia