Manager, Research, Product & Business Development Division

Job Summary

Responsible for formulating and implementing innovation, business, marketing, and branding strategies, managing the development of innovative financial products and services, conducting market and feasibility research, and establishing strategic partnerships with financial institutions, fintechs, donors, and corporate entities.

Key Responsibilities

• Involve in the formulation and implementation of the Innovation, Business and Marketing & Branding strategies.
• Involve in the development and implementation of policies, procedures and process documents for the Innovation, Business and Marketing & Branding functions
• Identify, approach and establish business partnership with potential partners in Donors, government organs, service providers, financial institutions, Fintech, card schemes and international corporations
• Manage the development of a wide range of innovative products and services
• Manage the development of tools to facilitate research, proofs of concepts, and roadmap items
• Conduct products and services feasibility study, benchmark survey, customer satisfaction survey, marketing, company, industry and country-wide research
• Develop and present research proposals to management for approval
• Design and evaluate innovative business models through internal and market analysis, including feasibility assessments.
• Identify, negotiate, and establish strategic partnerships aligned with organizational goals.
• Collaborate with cross-functional teams to develop and execute business cases that drive growth and market expansion.
• Manage and optimize the performance of existing partnerships, ensuring continuous value creation and strategic alignment
• Conduct performance metrics
• Prepare budget for the work unit
• Provide training, coaching and mentoring of employees within the department towards effective career development
• Prepare periodic reports.
• Perform any other duties as may be assigned from time to time by the supervisor

Educational Qualification & Experience Requirements

• Education: Bachelor’s Degree in Business Administration, Marketing, Economics, or a related field from a recognized institution.
• Experience: Minimum of 8 years of relevant experience in business development, partnerships, strategic management, or management consulting, including proven experience in product development.

Required Skills & Competencies

• Strong research, analysis, and strategic problem-solving capabilities with a collaborative team-player mindset.
• Required Skill Tags: Communication, attention to detail, problem solving, strategic management, and business development.
• Desired Skill Tags: Product development, partnership negotiation, market research, and financial technology (fintech) insights.