Vacancy announcement — 5 Sept 2026

NGO

September 5, 2026 September 5, 2026

Walia Technologies PLC is dedicated to delivering high-quality IT solutions through the use of cutting-edge technologies that meet the technological requirements of our clients. With a majority of our staff holding formal certifications from Microsoft, Cisco, and various other reputable IT firms, we are committed to achieving our goal of providing comprehensive and cost-effective solutions to our clients and partners, thereby enhancing their return on investment.

We are in search of a professional, approachable, and organized Front Desk Receptionist who will serve as the initial point of contact for our organization. Your responsibilities will include welcoming visitors and handling incoming calls to ensure the seamless operation of daily activities.

Position: Front Desk Receptionist (Female Applicants)

Requirements & Qualifications:

Bachelor’s degree in Customer Service, Business Administration, Marketing, Communications, or a related field of study, with a minimum of 1–2 years of relevant experience in reception, customer service, or administrative roles. Additional certification in Office Management is preferred.

Proven work experience as a Receptionist, Front Office Representative, or similar role

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Hands-on experience with office equipment

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational and multitasking skills

Customer service orientation

Strong problem-solving skills and attention to detail

Fluency in English and Amharic, both written and spoken

Preferred Skills:

Prior experience in a hospitality or customer-facing role

Good interpersonal and people-management skills

Ability to remain calm and courteous under pressure

Key Responsibilities:

Greet and welcome guests/clients as soon as they arrive at the office

Answer, screen, and forward incoming phone calls

Ensure the reception area is tidy and presentable

Receive, sort, and distribute daily mail/deliveries

Schedule appointments and manage meeting room bookings

Handle basic inquiries and provide accurate information in-person and via phone/email

Offer tea, coffee, water, or refreshments to guests and clients as needed

Perform other clerical duties such as filing, photocopying, and data entry