Receptionist / Front Desk Coordinator / Secretary

VACANCY ANNOUNCEMENT

Receptionist / Front Desk Coordinator / Secretary

Job Title: Receptionist / Front Desk Coordinator / SecretaryEmployment Type: Full-TimeRequired Experience: Minimum 3 yearsEducation: Diploma or DegreeLocation: Addis Ababa, EthiopiaNumber of Positions: 1

Job Summary

We are looking for a professional, welcoming, and well-organized Receptionist / Front Desk Coordinator / Secretary to serve as the first point of contact for guests, visitors, and callers. The successful candidate will be responsible for managing the reception area, handling incoming calls, coordinating appointments and meetings, and providing general administrative and office support.

Key Responsibilities

Communication

• Answer and direct incoming telephone calls professionally.
• Draft and respond to emails, letters, and other routine correspondence.
• Provide accurate information to visitors, clients, and staff.

Guest and Visitor Services

• Welcome and assist guests and visitors in a professional and courteous manner.
• Direct visitors to the appropriate person or department.
• Maintain a positive and professional reception experience.

Scheduling and Coordination

• Schedule meetings and coordinate appointments.
• Maintain calendars and support meeting arrangements.
• Communicate appointment and meeting information to relevant staff.

Office Administration and Maintenance

• Monitor and maintain office supplies, including tea, coffee, stationery, and other essential items.
• Coordinate the ordering and replenishment of office inventory.
• Coordinate with cleaners and ensure the reception and all office areas are maintained in a clean and presentable condition.
• Perform other general administrative duties as assigned.