QUALITY MANAGER

Retina Pharmaceuticals is a leading healthcare and medical diagnostics distributor in Ethiopia, committed to operational excellence, regulatory integrity, and delivering cutting-edge laboratory and pharmaceutical solutions. We are seeking a highly motivated, results-driven, and qualified professional to join our dynamic team.Position Title:Quality Manager# of Position1Reports To:Commercial Director / Operational Affairs DGMEmployment Type / Salary:Full-Time | Negotiable

1. JOB PURPOSE

Establish, maintain, and audit Retina Pharmaceuticals’ Quality Management System (QMS), ensuring company-wide compliance with international quality standards, ISO guidelines, and EFDA Good Storage and Distribution Practices (GSDP).

1. KEY RESPONSIBILITIES

• Quality System Management: Develop, implement, and maintain company Quality Management Systems (QMS) and Standard Operating Procedures (SOPs).
• Internal Audits: Conduct comprehensive internal quality audits across warehousing, transport, technical field service, and customer handling operational tracks.
• CAPA & Risk Management: Oversee Non-Conformance Reports (NCRs), Root Cause Analysis (RCA), and Corrective and Preventive Action (CAPA) tracking.
• Compliance & Audit Readiness: Ensure strict operational adherence to Good Storage and Distribution Practice (GSDP) standards.
• External Audit Coordination: Coordinate external quality audits conducted by EFDA, ISO certification bodies, and principal international manufacturers.
• Staff Training: Train company personnel on quality standards, SOP compliance, and risk mitigation strategies.