Junior Customer Service & Compliance Officer

Top Roles and Responsibilities

Customer Service and Relationship Management

Customer Transaction and Contract Administration

Compliance and Legal Coordination

Customer Complaint and Dispute Management

Customer Records and Documentation Management

Interdepartmental Coordination

Reporting and Administrative Support

Continuous Improvement

Performs other related duties as directed.

Qualifications and Experience Required

Educational Qualification

Bachelor's Degree in  Law.

Training in customer service, contract administration, compliance, or dispute resolution is an added advantage.

Experience

Fresh Graduate to 2 years of relevant work experience.

Internship or work experience in real estate, customer service, legal practice, contract administration, compliance, or related fields is an added advantage.

Critical Criteria / Skills to be Successful in this Role

Good understanding of contract law and legal documentation.

Basic knowledge of regulatory compliance and legal procedures.

Strong customer service orientation and interpersonal skills.

High level of integrity, professionalism, accountability, and customer focus.