IT Support Engineer

Education

Bachelor's Degree in Information Technology, Information Systems, Computer Science, or a related field.

Advantageous Certifications: ITIL Foundation, CompTIA A+, CompTIA Network+, Microsoft Certifications, Equivalent industry-recognized certifications

Experience

Minimum of 3–4 years of relevant experience in IT Support, Service Desk, Infrastructure Support, or a similar role.

Skills

Strong troubleshooting skills across hardware, software, and networking environments.

Sound understanding of LAN/WAN technologies, TCP/IP protocols, and wireless networking.

Experience supporting desktops, laptops, printers, and peripheral devices.

Strong problem-solving and analytical skills.

Excellent customer service and communication skills.

Knowledge of cybersecurity, data protection, and IT governance practices.

Ability to prioritize multiple tasks and work within service level agreements.

Location : Sebeta

APPLICATION LINK