IT Operation Assistant

Contractual Information

Job Title: IT Operation Assistant SC5

Grade: Service Contract level 5

Type of Contract: Service Contract

Unit: Tec

Duty Station (City, Country): Gambella, Ethiopia

Duration: Twelve (12) Months

Number of Available Positions: One (1)

This position is advertised only for Ethiopian Nationals.

Organisational Context

This job is found in Gambella Field Office, Ethiopian Country Offices. The job holders report to a Head of the Field Office, Unit, Chief, or Information Technology Officer.

Job Purpose

The incumbent will support and report on all beneficiary management activities. He/she will provide technical support for the planning and implementation of beneficiary registrations and distributions end-to-end through Digital Assistance Services (DAS). Provision of Digital Assistance Services will include not only WFP corporate services but also other solutions including interactions with other agencies like UNHCR.

Key Responsibilities (not all-inclusive, nor exhaustive)

Desired Experiences for Entry into the Role

• Has experience analysing service management results and development service enhancement recommendations.
• Has participated in business process re-engineering efforts and identified service management improvements.

Standard Minimum Academics Qualifications

Education

• Completion of secondary school education or University degree in Information Systems, Information Technology, Computer Science, Data Science, or other relevant fields.

Experience

• At least five (5) years of work experience in Tec, digital solutions, and data management.

Language: Fluency (level C) in English.

WFP Leadership Framework

WFP Leadership Framework guides to the common standards of behavior that guide how we work together to accomplish our mission.

Click here to access WFP Leadership Framework

Reasonable Accommodation

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org

No Fee Disclaimer

The United Nations does not charge any application, processing, training, interviewing, testing, or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names, and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

Reminders Before You Submit Your Application

All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply and submit your application.

If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU), and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.