FRONT DESK & PATIENT SERVICES OFFICER

Addis Ababa summitEmployment Type: Full-TimeDepartment: ClinicalJOB SUMMARYWe are seeking qualified, motivated, and professional individuals to join our growing healthcare team. Successful candidates will be responsible for carrying out the duties and responsibilities associated with their respective positions while maintaining high standards of professionalism, accuracy, confidentiality, patient service, and teamwork.The successful candidates will work closely with colleagues and other departments to ensure the smooth and efficient delivery of clinic services. They are expected to demonstrate accountability, attention to detail, effective communication, respect for patients and colleagues, and compliance with the organization’s policies, procedures, and applicable professional standards.Candidates should be committed to providing quality service, maintaining a professional work environment, and contributing positively to the overall performance and reputation of the clinic.1. FRONT DESK & PATIENT SERVICES OFFICERKey Responsibilities

• Welcome and professionally assist patients and visitors.
• Register patients and maintain accurate patient information.
• Manage appointments and patient flow.
• Respond to telephone calls and patient inquiries.
• Direct patients to the appropriate departments and services.
• Maintain confidentiality of patient information.
• Coordinate effectively with doctors, nurses, laboratory, and other departments.
• Maintain an organized and professional reception area.