Digital Banking Support Officer

Educational Background : BA Degree in Information Technology, Business Administration, or a related field Experience: Minimum of 1–3 years of experience in customer support, helpdesk, or contact center roles. Exposure to banking, Microfinance or fintech products is preferred. Cor

📍 Addis Ababa🏷 Banking & Insurance 🗓 Deadline: see the advert

Educational Background : BA Degree in Information Technology, Business Administration, or a related field

Experience:

Minimum of 1–3 years of experience in customer support, helpdesk, or contact center roles.

Exposure to banking, Microfinance or fintech products is preferred.

Core Competencies

Customer service orientation and communication skills.

Troubleshooting and problem-solving; ticketing/helpdesk systems.

Digital banking product knowledge.

Patience, empathy, and conflict resolution.

Quantity : 2

Salary : Attractive Salary Scale and Conducive Working Environment

Duty station : Addis Ababa

📨 How to applyHow to Apply Qualified candidates who meet the above requirements are invited to submit their application letter, Curriculum Vitae (CV), and non-returnable copies of credentials within 10 working days from the date of this announcement. Applications can be submitted in person or via email at: talent.doc@yegnamicrofinance.com Important : Please clearly state the Position and Duty Station (Place of Work) in the subject line of your application. Contact and Address : Yegna Microfinance Institution S.C. Phone : 0987922222 / 0987622222 Email : talent.doc@yegnamicrofinance.com Office Address : Human Capital Office Yegna Microfinance Institution S.C. Federal Housing Corporation Building (On the r

Apply by email · talent.doc@yegnamicrofinance.com →

📄 Send your CV instead

If you cannot reach the advert, or you would rather send your CV directly — fill this in.

Yegna Microfinance

📍 Addis Ababa, Adama, Dessie, Hawassa, Jimma

The exact office location is not confirmed yet — call before travelling.

See every vacancy from this employer →

ምንጭ · Source: EthioJobsHub · Confirm with the employer before applying.

Digital Banking Support Officer

More from Yegna Microfinance

Senior Customer Service Officer

Senior Customer Service Officer-Cash

IT Support Officer

Customer Service Manager-I

Customer Service Officer