Corporate Account Manager – Direct Sales

Qualifications

A Bachelor’s degree

At least 3 years exposure in Service and/or Customer management for major corporate clients, commercially savvy with a detailed understanding of the technologies the company is selling and issues that typically arise

Industry certifications would be an added advantage (ITIL Foundation, MCP/MCSE, CCNA etc.)

Understanding of English and local language both written and spoken.

Literacy in basic computer applications such as MS word, excel, outlook, etc.

Ability to cope with pressure from customers while delivering quality service.

Ability to accurately perform cash transactions.

Knowledge of Telecommunication products and services.

Good listening and critical problem-solving skills.

Place of Work: Addis Ababa, Ethiopia