Cashier And Receptionist

Job Summary

We are seeking a friendly, organized, and detail-oriented Cashier and Receptionist to manage front-desk operations, welcome visitors, handle customer inquiries, process payments, and maintain accurate financial transactions. The successful candidate will provide excellent customer service, ensure the smooth operation of the reception area, and support basic administrative and accounting activities.

Key Responsibilities

• Welcome and assist customers, visitors, and clients in a professional and courteous manner.
• Manage front-desk operations, including answering phone calls, responding to inquiries, and directing visitors to the appropriate departments.
• Process cash, card, mobile money, and other payment transactions accurately.
• Issue receipts, maintain daily cash records, and ensure proper documentation of all transactions.
• Balance the cash register at the end of each working shift and report any discrepancies to management.
• Receive and record customer payments while ensuring compliance with company procedures.
• Handle customer complaints and provide timely assistance or refer issues to the appropriate personnel.
• Maintain accurate records of sales, payments, invoices, and other financial documents.
• Assist with basic accounting and administrative tasks as required.
• Maintain a clean, organized, and welcoming reception area.
• Receive and distribute incoming mail, documents, and other communications.
• Coordinate appointments, meetings, and visitor schedules when necessary.
• Maintain confidentiality of customer, financial, and company information.
• Perform other duties assigned by management.

Educational Background

• Diploma or BA Degree in Accounting, Marketing Management, or a related field.

Experience

• 0–5 years of relevant work experience, with a proven ability to perform cashier, receptionist, customer service, or administrative duties.
• Fresh graduates with the required qualifications and a willingness to learn are encouraged to apply.

Required Skills and Competencies

• Strong customer service and communication skills.
• Basic knowledge of accounting and cash-handling procedures.
• Good numerical and record-keeping abilities.
• Attention to detail and accuracy in handling financial transactions.
• Proficiency in Microsoft Office applications.
• Ability to operate a cash register, POS system, or other payment-processing tools.
• Professional appearance and a welcoming attitude.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Honesty, reliability, integrity, and a high level of responsibility.